Privacy Policy

This Privacy Policy explains how we collect, store, and use your personal data in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Kay Lavery (the therapist) is a qualified Integrative Psychotherapeutic Counsellor and Child Psychotherapist, a registered member of the BACP and a member of the Information Commissioners Office (ICO) in the United Kingdom

I’m registered with the Information Commissioner's Office (ICO) as the data controller for the information you share with me.​

If you feel there has been a breach of your data, or you wish to raise an issue, please contact me (Kay) in the first instance by emailing kay.lavery@whiteferntherapy.co.uk. You may also contact the Information Commissioner's Office (ICO) by email or by phoning 0303 1231113.

​Your privacy is important and you can be confident that your personal information will be kept safe and secure on password protected electronic devices. If you’re reading this, you’re likely to be making an initial enquiry and the information you provide helps me respond to this. This information will include  Your name,  email address, phone number and the content of your message.

​Following an initial enquiry, if you go ahead with counselling, you’ll receive a copy of my full privacy notice before sessions begin. Its important to understand what information may be collected, how your data will be treated and the nature of confidentiality within the counselling session.